Purchase Policy
Last Updated: April 23, 2026
1. No Refunds Policy
All sales are final. We do not offer refunds for any purchases.
Due to the digital nature of our software products and the immediate delivery of license keys upon purchase, all sales are final and non-refundable. By completing your purchase, you acknowledge and agree to this no-refund policy.
We encourage you to carefully review the product information, system requirements, and any available demos or trial versions before making a purchase decision.
2. License Terms
When you purchase a plugin, you receive:
- A personal, non-transferable license to use the software
- Access to download and install the plugin on your authorized devices
- A unique license key for activation
- Future updates to the purchased version
Licenses are tied to the email address used during purchase and cannot be transferred to another person or email address.
3. Payment Processing
All payments are processed securely through PayPal, our third-party payment processor. We accept major credit cards, PayPal wallet payments, and other methods supported by PayPal.
Prices are listed in USD and are subject to change without notice. The price charged will be the price displayed at the time of purchase.
4. Delivery
Upon successful payment, you will receive:
- An email confirmation of your purchase
- Your license key
- Download instructions for the software
If you do not receive your license key within 24 hours of purchase, please check your spam folder and contact us at info@otiumdevelopment.com.
5. Technical Support
We provide technical support for issues related to:
- Installation and activation
- Software bugs and technical problems
- License key issues
Please note that technical support does not constitute a basis for refunds. We will work with you to resolve technical issues, but cannot offer refunds if you are unable to use the software.
6. System Requirements
It is your responsibility to ensure your system meets the minimum requirements for the software before purchasing. System requirements are clearly listed on the product page.
Incompatibility with your system does not qualify for a refund or exception to our no-refund policy.
7. License Violations
We reserve the right to revoke licenses that are found to be:
- Obtained through fraudulent means
- Shared or distributed without authorization
- Used in violation of our terms of service
No refund will be provided for revoked licenses.
8. Contact Information
If you have questions about this Purchase Policy or need assistance with your purchase, please contact us:
Email: info@otiumdevelopment.com
